Booked a room at a Radisson hotel for tonight. My special requests were a non-smoking room and foam pillows. Drove through a torrential downpour to get to the hotel. Only kept driving cause I had pre-paid for the room. Upon arrival I was told that they only had smoking rooms available. Major FAIL for Radisson. And of course they do not have a money back guarantee. NO MORE RADISSON HOTELS! EVER!